Chief Administrative Officer, Austin, Texas

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Business; Finance; Accounting; or Economics or related field, plus five (5) years of supervisory or managerial experience associated with department wide budget programs or programs associated with operational services.
  
• Masters degree in Business, Finance, Accounting, Economics or other related field may substitute for two (2) years of the required managerial experience.

Licenses or Certifications:

• None.
  
  Notes to Applicants
  
  Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.
  
  When completing the City of Austin employment application:
  
  • Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
  • A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
  • A resume is required, but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers.
  
  This position requires the ability to attend stakeholder meetings which sometimes occur during evening hours, as required.
  
  If you are selected for hire:
  
  • Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
  • If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
  • A criminal background investigation is required.
  
  
  Travel:
  If you are selected for this position, and meet the Driver Safety Standards in the City of Austin

Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises.

Pay Range
$42.50 - $56.31

Hours
8:00 AM -5:00 PM Monday-Friday, and occasional evening hours to attend stakeholder meetings, as required.

Job Close Date
02/02/2021
Type of Posting External
Department Austin Water Utility
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location Waller Creek Center, 625 East 10th Street, Austin, TX 78701
Preferred Qualifications

• Familiarity with Municipal Code and the Texas (or other state) Open Meetings Act
• Experience with City Council/Boards and Commissions legislative processes and overseeing City Council agenda items
• Experience preparing and reviewing technical information for distribution to executive-level management, Boards, City Council, Commissions and/or advisory groups
• Strong knowledge of records management best practices (i.e., GARP ) and the ability to oversee a records management program
• Ability to meet deadlines and follow procedures with strong attention to detail
• Ability to establish and maintain effective communication and working relationships with City employees at all levels of the organization and the public
• Experience resolving high-profile customer complaints in a field related to government operations or similarly regulated environment
• Ability to travel to more than one work location

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Plans, organizes, directs, audits and controls support services within the department. The services assigned to this type of workgroup provide a more complex strategic focus to the overall business operations.
Analyzes business and workforce needs to develop targeted short and long range strategies, and implement operational plans to meet performance measures. Operational plans include the strategic involvement and mediation for departmental workforce issues.
Works to align the programmatic services and activities of internal systems, which are associated with the desired outcomes for the department.
Serves as a direct or indirect resource for the department's operational needs.
Works to influence and serve as an advisor by communicating the business strategy to Executive leadership, City Officials or policy makers both internal and external to the department. Confers with the stakeholders to execute comprehensive program development which impacts the departmental policy initiatives.
Provides solutions to complex problems and works to resolve difficult issues between involved parties.
This job may have the responsibility for the development and monitoring of a departmental budget. In large departments, this job serves as an administrative resource tying budget needs to the programs of the organization.
Develops and evaluates short range and long range strategic plans and establishes the criteria for a variety of human resources and business services projects, programs, and plans.
Administers contracts and vendors to ensure delivery of agreed upon deliverables.
Prepares and reviews reports as part of the process of monitoring and communicating performance results.
Makes recommendations associated with purchasing and expenditures for departmental programs.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of supervisory activities, including selection, training, evaluation, counseling and recommendation for dismissal

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• 
  
• Knowledge of business case development, strategic business planning, reengineering, organizational change strategies, performance measurement, and project management.
  
• Knowledge of fiscal planning and budget preparation.
  
• Knowledge of Federal, State, and Local laws.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Skill in handling conflict and uncertain situations.
  
• Ability to analyze and resolve irregular events.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintain good working relationships with City employees and the public.
  

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or TTY (512) 974-2445.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires graduation from an accredited four (4) year college or university with major coursework in a field related to Business, Finance, Accounting, or Economics or related field, plus five (5) years of supervisory or managerial experience associated with department wide budget programs or programs associated with operational services. A master's degree in Business, Finance, Accounting, Economics or other related field may substitute for two (2) years of the required managerial experience. Do you meet these requirements?

• Yes
• No

* Please describe how you meet these minimum qualifications. Please detail how you meet the educational requirements, account for the years of related experience including five (5) years of supervisory or management experience, and explain any substitutions of education for experience. Please indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Describe your management experience. Please include how long you have managed others and include the largest number of direct and indirect reports you have been responsible for. Detail your experience hiring, training, assigning work, counseling and managing staff performance.
(Open Ended Question)
* Do you have experience with the Municipal Code and the Texas (or other state) Open Meetings Act?

• Yes, in Texas
• Yes, in another state
• No

* Please describe your experience with City Council/Boards and Commissions legislative processes and overseeing City Council agenda items, and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* How many years of experience do you have preparing and reviewing technical information for distribution to executive-level management, Boards, City Council, Commissions and/or advisory groups?

• Less than 1 year
• 1-3 years
• 3-5 years
• 5 or more years

* How many years of experience do you have overseeing an enterprise-wide records management program?

• Less than 1 year
• 1-3 years
• 3-5 years
• 5 or more years

* Describe your experience with records management best practices (i.e., Generally Accepted Recordkeeping Principles "GARP") and assessing and analyzing a records management program, and indicate the position(s) listed on your application that support(s) your answer
(Open Ended Question)
* Describe your ability to establish and maintain effective communication and working relationships with employees at all levels of the organization and the public, and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Please describe your experience resolving high-profile customer complaints in a field related to government operations or similarly regulated environment, and indicate the position(s) listed on your application that support(s) your answer.
(Open Ended Question)
* Are you able to attend stakeholder meetings outside of normal business hours as needed?

• Yes
• No

* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* If identified as a top candidate, do you agree to a Criminal Background Investigation (CBI)?

• Yes
• No

* Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee's full name.
(Open Ended Question)

Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents