Inventory Specialist (Hybrid with Remote Options), Lake Mary, FL

Created 11/24/2021
Employer Healthfirst Inc.
Reference 1132964
Job Type Full Time
State FL
City Lake Mary
The Inventory Specialist is responsible for logging, distributing and managing all types of work received within the Provider Operations Department. With an additional focus on timely completion of all requests in accordance with documented policies, procedures, and completed within compliance timeframes.

Duties and Responsibilities:
  • Review all inventory requests to identify any missing information and/or documentation needed to complete the request.
  • Manage inventory workflow in MACESS.
  • Reviews, logs, and assigns Service Forms received.
  • Manage daily, weekly, monthly and quarterly reports for inventory activity and variances.
  • Review reports for discrepancies and accuracy of information.
  • Assign work daily to Provider Operations Department.
  • Responsible for maintaining turnaround time based on Service Level Agreements (SLA) and urgency.
  • Prioritizing and setting custom due dates based on SLA's for staff and third party vendor.
  • Responsible for following up with agents via email regarding inventory.
  • Review and reconcile files to guarantee accuracy within the SharePoint Inventory.
  • Notify management of large projects and work load increase that could impact SLA's.
  • Develop and implement inventory procedures and best practices.
  • Responsible for managing several Microsoft email inboxes.
  • Provide daily status updates for inventory received from other departments.
  • Lead inventory strategy meetings internals and with other departments.
  • Reconcile agent's production sheets to the inventory to ensure accurate reporting.
  • Raise concerns to Team Leads regarding productivity deficiencies.
  • Additional duties and responsibilities as assigned.

Minimum Qualifications:
  • High School Diploma or GED equivalent from an accredited school.
  • Ability to speak clearly and articulate thoughts in a concise and effective manner written as well as verbal.
  • Experience interacting as a liaison with all organizational departments.
  • Working experience meeting deadlines and adapting to frequent changes under time sensitive constraints.
  • Experience working independently with minimal supervision.
  • Experience working with MS Excel, including sorting, filtering, and data entry.

Preferred Qualifications:
  • AA Degree or higher from an accredited institution.
  • Working experience as a Provider Operations Representative at Healthfirst with a minimum quality average of 95% or better during past 6 months.
  • Leadership skills
  • Intermediate working experience with MACESS, SharePoint and MS Outlook, and Excel using Pivot tables, and writing formulas.
  • Detail oriented and able to multitask while maintaining assignments in an organized manner.
  • Reliable and Dependable with minimal use of unscheduled time-off.

Compliance & Regulatory Responsibilities: N/A

License/Certification: NA

Please note: Since we care so greatly about our employees' and members' wellbeing, Healthfirst is moving to an environment where our employees are fully vaccinated against COVID-19. As a prospective new team member, you must be fully vaccinated with a CDC/FDA approved COVID-19 shot(s) to work in our offices. If you are selected to interview for this role, we will explain our vaccination policy in further detail and ensure you are comfortable moving forward with this company policy.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

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