Neighborhood Services Process Coordinator (Administrator I), Denver, Colorado

Created 03/19/2023
Employer City and County of Denver
Reference 619602
Job Type Full Time
Country United States
State Colorado
City Denver
About Our Job

About Our Job

The Denver Public Library (DPL) is a growing urban library system that serves the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials.We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces and equitable policies & procedures.

Neighborhood Services consists of the library’s 27 branch locations embedded in neighborhoods across the City. The division also includes our Youth Services, Cultural Inclusivity, and Older Adult Services teams.

Denver Public Library is hiring a Process Coordinator (Administrator I) to develop and facilitate processes, protocols, and projects within the Neighborhood Services Division, collaborating with departments across the organization and outside partners. Process coordination varies in scope from calendar coordination to internal communications strategies for the division. Stakeholder collaboration includes but is not limited to our branch supervisors and regional managers teams our Human Resources, Facilities, Communications and Community Engagement teams. Project coordination will include communicating, scheduling and following up with stakeholders ensuring project completion and continuous process improvement. This will include developing or refining processes for daily operations and, identifying and prioritizing needs, and documenting decisions and progress.

This position would report to the Director of Neighborhood Services and work closely with the team of regional managers, branch supervisors, and department leads across the organization.

About You

Our ideal candidate:
  • Demonstrates commitment to Denver Public Library values of equity, welcoming, connection, curiosity, and stewardship.

  • Ability to properly interpret and make decisions in accordance with library policy and procedure.

  • Skill in project coordination, specifically tracking and following task progress.

  • Ability to effectively plan, direct and coordinate projects and processes.

  • Ability to schedule and coordinate several stakeholders’ schedules.

  • Strong written skills for concise, effective internal communications.

  • Ability to effectively listen to conversations and translate to accurate written records and internal messaging for internal transparency.

  • Ability to identify and resolve issues quickly and effectively and makes well-informed, effective, data-informed decisions and recommendations.

  • Ability to organize, set priorities, and determine appropriate resources.

  • Knowledge of procurement activities including requisitions and contracts, contract negotiation and administration.

  • Ability to plan, manage, and evaluate a budget.

  • Knowledge of LEAN process improvement principles and methodology.

  • Ability to build and maintain positive relationships with a variety of people with different backgrounds and experiences.

  • Demonstrated ability to communicate with diverse audiences, clearly and concisely, orally and in writing.

  • Demonstrates initiative, resourcefulness and organizational skills.

  • Possesses reliable transportation in order to visit various branches throughout the Denver Metropolitan area.

  • Has dependable internet connection for working remotely within this role.

We know your time is valuable. Only applicants who meet the following minimum requirements will be considered:
  • Bachelor's Degree in Business Administration or a related field. A combination of appropriate education and experience may be substituted for the minimum education and experience requirements.

  • Experience Requirement: Three (3) years of administrative experience performing research and evaluation OR three years of experience performing technical and administrative duties within the related functional area.

Other things to know:
  • This position is approximately 75% remote and 25% in person at various locations across Denver.

  • The incumbent for this role will be expected to travel to different library branches, so reliable transportation is needed.

  • We anticipate this posting will close on Friday, March 31.

  • The expect the interview process will consist of a homework round and one round of in-person interviews to
  • Please submit an application and cover letter at your earliest convenience in order to be considered.

About Everything Else

Job Profile
LA2331 Administrator I
To view the full job profile including position specifications, physical demands, and probationary period, click here .

Position Type

Library Hiring Range
$63,801.00 - $74,169.00

Starting Pay
$63,801 - $74,169

Denver Public Library

Assessment Requirement

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

For information about right to work, click here for English or here for Spanish.

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