Director of Housing and Support Services Division - Human Services Manager 4, St. Paul, Minnesota

Created 04/02/2024
Employer Department of Human Services - Direct Care and Treatment
Reference 11450319
Job Type Full Time
Country United States
State Minnesota
City St. Paul
Zip 55102
Salary Competitive
When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Working Title: Director of Housing and Support Services Division
Job Class: Human Services Manager 4
Agency: Human Services Dept
  • Who May Apply: Open to all qualified job seekers
  • Date Posted: 03/29/2024
  • Closing Date: 04/18/2024
  • Hiring Agency/Seniority Unit: Human Services Dept / DHS Manager
  • Division/Unit: DHS-Central Office / BHDH Administration
  • Work Shift: Day Shift
  • Work Hours: 8:00am to 4:30pm
  • Days of Work: Monday - Friday
  • Travel Required: Yes, (Approximately 10% local travel; occasional national travel - mostly for conferences)
  • Salary Range: $48.09 - $68.85 / hourly; $100,411 - $143,758 / annually
  • Classified Status: Classified
  • Bargaining Unit/Union: 220 - Manager/Unrep
  • FLSA Status: Exempt - Executive
  • Telework Eligible : Yes
  • Designated in Connect 700 Program for Applicants with Disabilities : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

Make a difference in the lives of Minnesotans.

The work you'll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.

Job Summary

*Telework (Within Minnesota or Neighboring States) and Flexible Hours Options Are Available.

The Director of Housing and Support Services is responsible for the leadership, administration, strategic planning, coordination and direction of programs and services for low-income individuals and families who may be experiencing or at risk of homelessness or housing instability and who may have disabilities or disabling conditions. The Director supports staff from the Division responsible for critical programs including Housing Support, Housing Stabilization Services, and numerous other programs and grants that support thousands of Minnesotans each year with significant investments from taxpayers. The Director is responsible for establishing and maintain an organizational culture that promotes caring, responsiveness, collaboration, connection to community, and excellence. The Director must understand and remain current with the continuously changing policy environment and practical issues facing low-income people, people with disabilities, and people experiencing or at risk of homelessness, including state and federal policy, Medicaid policy and opportunities, agency and administration priorities, and current best practices and research. The Director is also responsible for significant activities that promote alignment with and implementation of efforts across state government in responding to homelessness and housing instability, including Crossroads to Justice, the state plan to prevent and end homelessness.

Additional responsibilities include, but are not limited to:
  • Guide the division's implementation and continuous improvement of housing, adult income supports, and other support services programs and policies, including identifying, developing, and pursuing policy or programmatic changes needed to achieve positive outcomes for individuals and families served and Minnesotans in need of but not receiving adequate or appropriate services.
  • Establish and maintain an organizational culture within the division that promotes caring, responsiveness, collaboration, connection to community, and excellence. Supervise managers and staff to foster positive outcomes, continuous improvement, and in accordance with Department personnel policies.
  • The Director is expected to interact across BHDH, other administrations of DHS, and with various partners to advance the Department's mission, vision, and values, including its commitments to anti-racism, conducting routine and frequent equity analyses, and to promote diversity and inclusion in all aspect of its work. DHS is committed to anti-racism, advancing equity, reducing disparities in DHS program outcomes, and improving access to human services for communities experiencing inequities. Diversity, equity, and inclusion shall be embedded into all decisions at all levels of DHS. A key aspect of the incumbent's role as a member of the Behavioral Health & Housing and Deaf & Hard of Hearing Services Administration (BHDH's) leadership team consists of addressing broad social, economic, and political factors that result in systemic disadvantages as well as the needs, assets, and challenges of communities experiencing inequities.
  • Guide and support legislative and budget activities for the Housing and Support Services Division.
  • Foster partnerships with county, tribal, private, community, and legal agencies, to ensure responsive service delivery.
  • Develop and maintain cooperative supportive relationships with the Department, across state agencies, and with outside provider, client and advocacy groups, the media, and the public.


Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicate the beginning and ending month and year for each job held.

Five (5) years of managerial experience managing programs, including strategic planning, and directing the work of staff for a government or non-profit human services organization.

Experience must clearly demonstrate:
  • Extensive knowledge of human service programs and operations directly related to housing and supportive services.
  • Public policy analysis and development sufficient to develop and coordinate policy and programs to improve performance outcomes.
  • Legislative process sufficient to ensure compliance and efficient use of resources and make legislative proposals to achieve program objectives.
  • Managing and directing fiscal resources.

Preferred Qualifications
  • Ten (10) years of supervisory or management experience, ideally showing progressive increases in duties or professional responsibilities.
  • Professional or advocational activities that have achieved demonstrable impacts on responding to inequities and disparities.
  • Variety of experiences working effectively with others from different backgrounds and cultures.
  • Strategic planning and directing the work of managers, supervisors, and staff with demonstrated ability to motivate personnel and other resources in a dynamic organizational environment.
  • Knowledge of the influence of culture on beliefs, values, traditions and behaviors of self and others; understanding significance of culture and diversity in shaping day-to-day services and the organization.
  • Detailed understanding of state/federal legislation, policies and guidelines relating to the administration's programs, and the ability to explain and justify programs and policies.
  • Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.

Additional Requirements
  • Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
  • Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email . For additional information about the application process, go to .

If you have questions about the position, contact Dennis Stevenson at .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 75321, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at .

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Why Work for Us

Diverse Workforce

We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.

A recent engagement survey of State of Minnesota employees found:
  • 95% of employees understand how their work helps achieve their agency's mission
  • 91% of employees feel trusted to do their jobs
  • 88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
  • 87% of employees report flexibility in their work schedule

Comprehensive Benefits

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:
  • Public pension plan
  • Training and professional development
  • Paid vacation and sick leave
  • 12 paid holidays each year
  • Paid parental leave
  • Low-cost medical and dental coverage
  • Prescription drug coverage
  • Vision coverage
  • Wellness programs and resources
  • Employer paid life insurance
  • Short-term and long-term disability
  • Health care spending and savings accounts
  • Dependent care spending account
  • Tax-deferred compensation
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.


Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.

We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email and indicate what assistance is needed.
Date expired 04/20/2024

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