Wraparound Lead Care Coordinator, Milwaukee, Wisconsin

Created 04/05/2024
Employer JFS, Inc.
Reference 239108535
Country United States
State Wisconsin
City Milwaukee
Zip 53202
Salary 45000 - 50000

We are a dynamic team that provides Wraparound/REACH services to members enrolled in the Wraparound Milwaukee program here in the greater Milwaukee area. JFS Care Coordinators assess, monitor and implement strength-based treatment plans for child(ren) involved in the juvenile justice or child welfare system while creating the least restrictive living arrangements for these youth.


We are looking for someone with a 4-year Bachelor's or a Master's degree in a Human Services field (Social Welfare, Psychology, Social Work, etc.) AND have at least one-year of paid, formal experience providing case management services. If you have the ability to work independently, stay organized, are detailed-oriented, able to meet deadlines (enter timely case notes, submit reports, etc.), and most importantly, conduct assessments of, monitor and support Wraparound consumers with a professional and caring methodology, we would like to meet you.


Our Wraparound Lead is responsible to assist the Wraparound Supervisor in managing the work of the Wraparound Care Coordinators to meet their responsibilities to youth and family enrolled in the Wraparound Milwaukee program (including Wraparound Court Ordered programs and non-Court ordered programs – Wrap Reach).


We offer:

A generous time off package that includes:

PTO up to 4 weeks

7- Paid Holidays

8- Paid Personal Days

A comprehensive insurance package that includes:

Health, Vision, and Dental insurance

Company-sponsored Life and AD&D

STD and LTD Insurance

Optional Section-125 Health Savings and Flexible Spending Account

403b and 403b Roth retirement with company match

Employee Assistance Program


The Care Coordinator position is full-time, predominantly first shift position requiring a valid Wisconsin Driver's License, access to a vehicle, personal motor vehicle insurance meeting the minimum requirements of the Agency, passing of a Department of Justice Background Check and Federal Sex Offender Registry Check, and verification of references.


Duties and Responsibilities

Lead Responsibilities:

  • Assist Program Supervisor (provide support, problem resolution and feedback to care coordinators, help plan and conduct staff team meetings, mentor new staff, assist care coordinators in developing and maintaining formal and informal resources, etc.).
  • Train new and current staff (program policies and procedures, Wraparound processes, etc.).
  • Review documentation (progress notes, plans of care, transitional/disenrollment plans, community safety plans for clients, etc.).
  • Modify and negotiate provision of services and agreements through child and family team, modify the plan of care as needed, and modify the SAR when new services are added and/or existing services discontinued
  • Establish and maintain good communication, collaboration, and cooperation with all stakeholders.

Case Management Responsibilities (up to 6 clients):

  • Develop child and family teams and advocate for services for the child and family.
  • Assess needs of children and families; Secure placement for children as needed.
  • Identify and utilize local community resources for client families and children, coordinate with intra- agency and inter-agency resources for the delivery of services and treatment planning.
  • Provide written documentation to include progress notes, the completion of formal written treatment summaries, recommendations, treatment plans, contracts, and other required reports.
  • Represent child's best interest in court while representing agency at court, school, medical, and other community resources.
  • Prepare all documentation according to time frames and program guidelines.
  • Ability to coordinate home, community and institution-based resources, strategies and interventions for delivery of home-based family services.
  • Ability to prepare formal reports.
  • Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of individuals, families and communities and protects and preserves the dignity of each.

General:

  • Must have a valid driver's license, access to reliable vehicle, and automobile insurance coverage throughout employment and successfully pass a MVR and insurability check.
  • Knowledge, understanding, and/or willingness to learn Jewish culture and traditions and those of the Agency population as necessary.
  • Accept other duties and responsibilities as assigned.
  • Candidates must successfully pass a criminal background check with the Wisconsin Department of Justice and a caregiver background check with the Wisconsin Department of Health Services, the Department of Children and Families and the Department Safety and Professional Services.
  • Candidates must pass a Dru Sjodin National Sex Offender and Wisconsin Sex Offender Registry screening.
  • Documentation, or verified medical exemption, of immunizations and screening: Tuberculosis, Flu, Measles, Mumps, Rubella, and Varicella (Chicken Pox)




  • Four-year Bachelor's degree in Human Services (to include, but not limited to Social Work, Psychology, Sociology, Criminal Justice, Mental Health Services, AODA Services) is required. Master's Degree preferred.
  • A minimum of one (1) year of paid formal experience working in Wraparound/REACH Case Management.
  • Knowledge base of adolescent and family issues and dynamics.
  • Knowledge of the Wisconsin Children's Code and juvenile justice systems.
  • Knowledge of local, state and federal statutes and regulations, guidelines, practices and policies relevant to or specifically applicable to their specific role and the operation of youth programs, out of home placement of children, abuse and neglect reporting procedures and requirements, termination of parental rights and children in need of protective services and the educational system.
  • Knowledge of Milwaukee County (Department of Human Services, Children's Court, Milwaukee Public Schools, and Milwaukee community-based youth serving agencies.)
  • Knowledge of human growth and development theories.




PI239108535

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